Mobiladd SAS

Company profile

Mobiladd is a lifestyle technology brand committed to making everyday life smarter and more stylish. With a focus on the "intelligent life" concept, Mobiladd provides a wide range of fashionable and functional mobile accessories and smart products designed to enhance modern living.

Industry: Consumer Electronics

Team Size: 30-100 Employees

HostingOdoo.sh Cloud

Locations: China

Challenges Faced

Mobiladd faced several operational inefficiencies that hindered growth and limited the ability to deliver a seamless customer experience.

• Fragmented sales and inventory data across different sales channels
• Manual processes slowing down order fulfillment and increasing the risk of errors
• Limited visibility into financial performance and delayed reporting
• Difficulties in tracking fast-moving consumer products and warranty management
• Inconsistent customer service handling, especially for technical and repair requests

Odoo Implementation

Key Features Implemented

• Sales & CRM to centralize customer interactions and streamline order processing
• Inventory Management for real-time tracking and improved stock control
• Accounting to automate bookkeeping and generate real-time financial reports
• Purchasing for better supplier coordination and cost control
• Product Management to manage SKUs, batches, and warranties efficiently
• Helpdesk & Repairs for structured handling of customer issues and after-sales support

Business Benefits

Operational Efficiency

• Streamlined workflows across departments reduced manual errors and accelerated processes
• Centralized inventory and sales data improved coordination and product availability

Financial Control

• Automated accounting processes enabled faster, more accurate reporting
• Enhanced budget tracking and cost control supported better financial decisions

Enhanced Customer Experience

• Faster response times and transparent repair tracking improved customer satisfaction
• Integrated systems provided a seamless customer journey across all touchpoints

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