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FAST GMBH
Industry Type
Manufacturing & Industrial Automation Technology and Innovation
Scope
Services / PMS
Company Size
0-30
Number of Users
Countries
France
Or

FAST GMBH

Company profile

FAST GmbH, founded in 1985, specializes in leak detection and network efficiency solutions for drinking water supply systems. The company offers a range of intelligent products such as Watercloud for real-time leak detection, Waternet for network efficiency, correlators, listening devices, and pipe inspection tools. Additionally, FAST GmbH provides in-depth training programs focused on the practical application of their products and leak detection methods. Based in Langenbrettach, Germany, FAST GmbH serves a global market with its advanced technology and industry expertise.

Industry: Leak Detection, Water Supply

Team Size: 50-200 Employees

Hosting: Odoo.sh Cloud

Locations: France

Challenges Faced

As a leader in the leak detection and network efficiency solutions sector, FAST GmbH faced several challenges that required a more efficient and integrated approach:

  • Complex Inventory Management: Managing the diverse range of products and tools used for leak detection across different markets and locations.
  • Customer and Product Tracking: Ensuring efficient tracking of customer orders, product usage, and follow-up training for clients worldwide.
  • Sales and Service Coordination: Aligning the sales team with the field service team to ensure a smooth flow of information regarding product delivery and customer requirements.
  • Training and Knowledge Management: Providing consistent and effective training to clients on the proper use of their products across various regions.

Odoo Implementation

Key Features Implemented

  • Sales & CRM to efficiently manage customer relationships, track orders, and streamline the sales process for leak detection solutions and training programs.
  • Inventory Management to track stock levels and manage inventory for a wide range of tools, devices, and equipment used for leak detection and network efficiency.
  • Accounting & Financial Management to provide seamless financial reporting, budgeting, and cost management for operations.
  • Project Management & Training to organize and manage customer training sessions and product deployments, ensuring high-quality service and customer support.
  • Reporting & Analytics to provide real-time insights into sales, inventory, and financial data for better decision-making and operational oversight.

Business Benefits

Operational Efficiency

  • Streamlined inventory management and order processing across diverse product lines
  • Automated tracking of customer orders, training programs, and service requests, reducing manual workload and improving accuracy

Financial Control

  • Integrated accounting processes with real-time reporting, providing better control over budgets, expenses, and financial forecasting
  • Improved visibility into financial performance, supporting more informed decision-making and operational planning

Customer Satisfaction & Service

  • Improved coordination between the sales, service, and training teams, ensuring timely delivery and better customer support
  • Enhanced customer relationship management with streamlined processes for order tracking and follow-up services

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