CLUSTER TOTEM

Company profile

Cluster TOTEM (Transport d'Occitanie Terrestre Et Maritime) is a hub for smart and sustainable mobility in Occitanie. Founded in 2020, it brings together over 160 stakeholders in land and maritime transport (rail, automotive, maritime) to enhance innovation and industry competitiveness.

Industry: Mobility & Transportation

Team Size: 100-500 Employees

HostingOdoo.sh Cloud

Locations: France

Challenges Faced

As a rapidly growing cluster focused on smart and sustainable mobility, TOTEM needed a unified digital platform to manage a diverse network of over 160 stakeholders. Key challenges included:

• Difficulties in managing communication, data, and activities across a wide variety of partners and members.
• Fragmented tools hindered centralized oversight of projects, finances, and member engagement.
• High administrative workload due to manual tracking of memberships, invoicing, and events.
• Existing systems were not scalable to support the cluster's growth and evolving digital needs.

Odoo Implementation

Key Features Implemented

• CRM & Contacts: Centralized database of members and partners
• Sales & Invoicing: Automated billing processes for memberships and services
• Event Management: Streamlined planning for industry events and collaborative meetings
• Accounting: Real-time financial tracking and audit-ready reporting
• Projects: Organized and monitored collaborative innovation initiatives

Business Benefits

Operational Efficiency

• Unified platform to manage members, communications, and projects
• Automation of membership renewals, invoicing, and event coordination
• Reduced manual tasks, allowing teams to focus on innovation and partnerships

Financial Control

• Integrated accounting ensured accurate, real-time financial monitoring
• Streamlined budgeting and expense tracking for innovation projects and events

Improved Retail Operations

• Centralized data and tools strengthened coordination among stakeholders
• Enhanced visibility into projects, fostering transparency and accountability

Real-time Data Access

• Odoo’s modular structure allows Cluster TOTEM to scale and adapt its digital tools as the network continues to grow
• Future-ready infrastructure to support ongoing innovation in sustainable mobility

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