PT. Mitra Elok Persada

Company Profile

Badan Mitra Elok Persada is a Limited Liability Company (PT) operating in the fashion industry. With a focus on prominent and established malls in Jakarta and Surabaya, such as Plaza Indonesia, Plaza Senayan, Pondok Indah Mall 2, and Ciputra World Surabaya, the company has solidified its presence in key retail locations.

Industry: Fashion

Company Classification: Trading

Team Size: 51 - 200 Employees

Locations: Jakarta, Surabaya

Challenges Faced

Badan Mitra Elok Persada needed to streamline and automate various aspects of their business, including:

• Sales & Purchasing Processes: Simplifying and automating workflows for better efficiency.
• Stock & Inventory Management: Ensuring real-time tracking and control over inventory across multiple locations.
• Financial Management: Improving financial oversight, budgeting, and reporting capabilities.
• E-Commerce Integration: Enabling smooth integration with their Shopify platform to manage online and offline sales seamlessly.

Odoo Implementation

Key Features Implemented

• Sales Management: Streamlined sales processes, integrating them with inventory and finance systems.
• Purchasing Management: Automated purchase workflows, ensuring timely stock replenishment.
• Inventory Management: Real-time stock tracking and inventory control across all locations.
• Accounting: Integrated financial processes for real-time reporting and better financial control.
• Point of Sale (PoS): Unified retail sales processes for a better customer experience in physical stores.
• Repairs & Maintenance: Tracking and managing product repairs and warranties.
• E-Commerce (Shopify Integration): Seamless integration between Odoo and Shopify for online order management.
• Employee & Expense Management: Streamlined employee management, including payroll, expenses, and approvals.
• Project & Helpdesk: Facilitated project tracking and enhanced customer support through a helpdesk system.

Business Benefits

Operational Efficiency

• Automation of key business processes, reducing manual tasks and increasing overall productivity.
• Improved stock control and inventory visibility, ensuring that the company always has the right products available.

Financial Control

• Real-time financial reporting and streamlined accounting processes, helping to manage cash flow and improve budgeting accuracy.
• Enhanced cost management, with seamless integration between sales, purchases, and accounting.

Improved Retail Operations

• Enhanced retail and e-commerce experience through the integration of PoS systems and Shopify, offering consistent and efficient service both in-store and online.
• Improved customer service with a dedicated helpdesk and repair management systems.

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