PT. Angkasindo Dunia

Company profile

Niagara is a manufacturing company established in 1990, specializing in the distribution of water processing and drinking water machines. Its products are tailored to meet the diverse needs of households, public facilities, and industries of all scales. With decades of experience, Niagara has earned a reputation for delivering reliable machinery solutions across Indonesia.

Industry: Manufacturing, Trading, and Distribution – Machinery

Team Size: 11–50 Employees

Hosting: Private Cloud

Locations: Indonesia

Challenges Faced

Niagara needed a streamlined and integrated system to support its operations and ensure responsive service across its product range:

• Manual Sales and Purchase Processes limited operational speed and accuracy
• Lack of Integration between inventory and service tracking
• Difficulties in Monitoring Machine Repairs and Service History
• Limited Stock Visibility affecting timely delivery and procurement decisions
• Need for Tailored Reports to align with internal control and business tracking requirements

Odoo Implementation

Key Features Implemented

• Sales & Purchasing: Centralized processing of customer orders and vendor management
• Inventory Management: Real-time tracking of machinery stock and components
• Service & Repair: Tools to manage service workflows, repair histories, and technician assignments
• Accounting: Basic integration for financial documentation linked to sales and purchases
• Customized Reports: Development of tailored print-outs and operational reports specific to Niagara’s internal needs
  

Business Benefits

Operational Efficiency

• Streamlined processes from order to delivery and service ensured faster response times
• Integrated stock tracking reduced errors in inventory and procurement

Improved Service Management

• Dedicated repair tracking improved service history visibility and customer follow-up
• Better coordination between sales and service departments

Better Decision-Making

• Customized reports provided actionable insights and control over sales, purchasing, and service performance
• Management gained visibility into key operational metrics

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