Window 2 China/上海赢多途国际贸易有限公司

Company profile

Window 2 China was established in 2018, with a business scope covering import and export of goods and technology. Offer full-service retail project design and management, accurately predicting and executing customer needs. Window 2 China positions itself as a gateway between global suppliers and retailers, with a strong emphasis on providing end-to-end services—from concept design to project execution. The company supports both large-scale retail developments and niche market expansions.

Industry: International Trade & Retail Services

Team Size: 25–50 employees

HostingOdoo.sh Cloud

Locations: China

Challenges Faced

Window 2 China faced several operational challenges that needed to be addressed through a comprehensive ERP solution:

• Fragmented Systems for Managing Import/Export Processes: Heavy reliance on manual tools made it difficult to track goods, manage documentation, and monitor delivery timelines.
• Project Execution & Customer Coordination: Coordinating customer-specific retail projects with supply chain and procurement flows was inefficient and error-prone.
• Lack of Centralized Operations Platform: Disparate tools used across departments led to delays in communication and inconsistencies in project delivery.

Odoo Implementation

Key Features Implemented

• Standard Odoo Setup for Sales, Purchase, Inventory, and Accounting modules
• Configuration of project management tools to track retail project execution stages
• Custom dashboards for visualizing project progress, delivery schedules, and customer-specific needs
• Streamlined import/export workflows with documentation and tracking features
• Basic CRM for managing client interactions and follow-ups

Business Benefits

Integrated Project & Supply Chain Management

• Full alignment between retail project design, procurement, and delivery
• Centralized tracking of import/export documentation and product movement

Enhanced Customer Experience & Communication

• Clear visibility into project status, improving coordination with clients
• Faster response to client changes with real-time updates and shared timelines

Operational Efficiency & Automation

• Reduced manual workload by automating purchasing and sales workflows
• Improved reporting and documentation management for customs and logistics

Scalable System for Growth

• A reliable ERP foundation ready to support additional retail or distribution channels
• Flexibility to integrate future tools and expand across new markets

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