LIMAR CONCEPT

Company profile

Limar Concept, based in Zaventem, Belgium, is a wholesaler specializing in the sale of household appliances and sanitary products to professionals in the construction and renovation sectors. The company offers a wide range of products, including built-in appliances, laundry equipment, and water filtration systems. Limar Concept is committed to providing exceptional service quality, offering expert advice, free delivery on large orders, and responsive after-sales service.

Industry: Wholesale - Household Appliances & Sanitary Products

Team Size: 50-100 Employees

Hosting: Odoo.sh Cloud

Locations: Belgium

Challenges Faced

Limar Concept faced the following challenges in its business operations:

• Inventory & Stock Management: Ensuring accurate stock levels across a wide variety of household appliances and sanitary products, while managing frequent demand fluctuations.
• Order Fulfillment & Logistics: Coordinating the delivery of large orders to construction and renovation professionals, ensuring timeliness and accuracy.
• Customer Relationship Management: Maintaining a strong connection with clients, especially in the B2B space, and managing after-sales services effectively.
• Manual Process Integration: Streamlining manual processes in purchasing, sales, and accounting that hindered growth potential.

Odoo Implementation

Key Features Implemented

• Sales & Purchases Management: Streamlined order management and procurement, ensuring efficient stock levels and order fulfillment.
• Inventory & Warehouse Management: Centralized inventory tracking, ensuring accurate stock information and real-time updates for sales teams.
• CRM & After-Sales Service: Centralized database for managing customer relations, service requests, and warranty processes.
• Accounting & Financial Management: Integrated financial tracking for improved cost management, invoicing, and reporting.

Business Benefits

Operational Efficiency

• Streamlined sales, purchase, and inventory processes, reducing manual effort and human errors.
• Automated stock replenishment and order fulfillment processes, ensuring quicker turnaround and reduced stockouts.

Improved Customer Relations

• Centralized CRM system improved client communication and after-sales service, fostering better relationships and loyalty.
• Faster response times to client inquiries and more accurate delivery timelines for large orders.

Financial Control & Visibility

• Real-time financial reporting and better budget control with integrated accounting.
• Enhanced decision-making with up-to-date insights into financial performance and operational costs.

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